Pro Plan
Document
Calendars

Teams of Distinction
Document

Guiding the Organization
Document

A team of experienced in-house staff was assembled at the request of the Board of Directors to identify organizational standards, to design a process to record the standards, and to create a process in which to incorporate the standards into a comprehensive quality control program. The team found that quality control could be developed in three areas: the individual staff member, teams, and the overall organizational structure ultimately creating profound change in the culture.

Once the three areas were identified the team then set out to create programs that would educate and provide tools to begin the quality control process. The programs are as follows:

1. Leadership Training: Identifying leaders/change agents and training is a priority to the overall success of the Quality Control Program. The design provides knowledge and tools toward leadership, teambuilding, problem-solving, and the organization’s desired outcomes of the program.

2. Pro Plan: This comprehensive plan, the Pro Plan, is designed to address the needs of the individual as well as the needs of the company. By clearly defining objectives and strategies for advancement, employees are provided with several opportunities for education, training, community activities and monetary rewards and recognition.

 3. Teams of Distinction: A self review tool is used containing established benchmarks and quality indicators for teams in the school or field programs. The benchmarks take into account the range of program areas, the differing conditions under which programs operate, and the variety of structures of classes and programs. The benchmarks are intentionally generic; teams can address unique qualities of their programs by documenting successes. Teams document how they deliver services across five roles: curriculum, consumer, team member, team, and company.

4. Guiding the Organization: Guiding organizations with consumers with disabilities is an ongoing challenge that is regulated by several public entities. It is with these regulations in mind, a comprehensive tool to provide benchmarks toward quality can be found in the tool Implementing IDEA, A Guide for Principals. Individuals with Disabilities Education Act (IDEA) strengthens academic expectations and accountability for the nation's 5.8 million children with disabilities and bridges the gap that has too often existed between what children with disabilities learn and what is required in regular curriculum. This tool can provide unending opportunity for quality and excellence in the educational setting.

Each of these programs will provide an in depth process for quality control through training, tools, activities, and recognition.